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FAQs

Where can I exchange my e-ticket?

The e-ticket in your wallet needs to be exchanged prior to boarding. Please allow time to do this, we recommend at least 1 hour.

Tickets can be picked up at Quick-Trak kiosks or ticket offices located at all major Amtrak stations- just use your credit card to activate the kiosk and enter your reservation number as listed on your e-ticket. YOUR CREDIT CARD WILL NOT BE CHARGED. The Quick-Trak Kiosk will print your tickets.

Will you need ID to exchange your e-tickets?


If your trip involves an International border crossing, you must carry with you proof of citizenship, and proof of identity.

Amtrak requires passengers to carry a passport at all times as proof of identity.

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