Oyster Card (London)

Conditions

• Oyster Cards are fully transferrable and can be used by anyone. No identification is required.
• There is no expiry date so card can be topped up when you next travel. See refund conditions for information about refunding unused credit.
• Oyster Cards are valid on Tube, bus, DLR, tram, and some National Rail services
• Oyster Cards are available for adults only

Refunds

Oyster Cards cannot be reissued or refunded if lost or stolen. For refund of unused credit please see below.

Refund of pay as you go balance

Should a customer wish to surrender their Oyster card for visitors and obtain a refund of any pay as you go value that remains on the card, a Tube station will refund immediately amounts up to £5 on presentation/cancellation of the card.

If the balance on the card is in excess of this amount, the Tube station ticket office will supply a refund form which must be completed and handed in with the card. A sterling cheque will be posted to the customer, who will be responsible for paying any exchange rate fees.

The £3 card fee is non-refundable.