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Factsheet
PrintEurostar Conditions and Exchange in Europe Policy
| Fare Type | Amendment Policy in Europe * | Cancellation Fee |
|---|---|---|
| Business Premier | YES | 25% fee p/ticket until 60 days after TDD |
| Business Premier Flexi Fare | YES | Until 3 days prior to TDD 75% fee p/ticket. Within 3 days of TDD Non Refundable |
| Full Fare | YES | Until 3 days prior to TDD 85% fee p/ticket. Within 3 days of TDD Non Refundable |
| Flexi Fares | Exchange once in Europe only prior to TDD | Until 3 days prior to TDD 85% fee p/ticket. Within 3 days of TDD Non Refundable |
| Child Fare (4-11yrs on TDD) | Exchange once in Europe only prior to TDD | Until 3 days prior to TDD 75% fee p/ticket. Within 3 days of TDD Non Refundable |
| Wheelchair / Companion | YES | 25% fee p/ticket until 60 days after TDD |
| Passholder Fare | Exchange once in Europe only prior to TDD | Non-refundable once issued |
| Youth Fare - Under 26 years of age Senior Fare - Over 60 years of age Vale Fares / Day Trip | Non Exchangeable | Non-refundable once issued |
TDD - Trains Departure Date
* Amendment Policy in Europe - Eurostar Tickets (where applicable) incur a once off local fee of €33.00 / £22.00 per person, per segment. Amendments can be made in person at any of the Eurostar Stations (London St Pancras International, Bruxelles Midi, Paris Nord, Ashford International, Calais-Frethun) or alternatively by phone Internationally on +44 1777 77 78 77 or within the UK on 01777 77 78 77. This call may be made from Australia prior to your departure. All amendments are subject to the current fare being available (fare difference may be payable) Once an amendment has been made, passengers must check in via the manual booth and advise check in staff of the PNR reference.
