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Factsheet
PrintConditions
- Prices are correct at time of publication and are guaranteed until each Monday 5pm. Prices are reviewed weekly on Tuesday and may be subject to change. Rail Plus will honour the price when the booking is paid for in full.
- All tickets include reservations and cannot be issued open dated
- All reservations are subject to availability
- Full payment is required 7 days from advise of confirmation. If payment is not received, Rail Plus holds the right to cancel your booking
| Fees are charged per person | Regular Fares | Value Fares | Discounted Fares | Supersaver fares | Special fare |
|---|---|---|---|---|---|
| Advance Purchase(1) | No advance purchase required | 1 day | 1 day, excluding day of departure (1) | 3 days, excluding day of departure (1) | 4 days, excluding day of departure (1) |
| Cancellation Fees(2)(Subject to GST in Australia only) | 15% of total fare, plus GST | 15% of total fare, plus GST | 25% of total fare, plus GST | 50% of total fare, plus GST | Non- refundable/Non-changeable |
| Amendment Fees: To a different departure on the same date | $20 amendment fee applies once off per booking | $20 amendment fee applies once off per booking. You may change your departure train to a different train on the same date as originally purchased, provided there no changes to the original departure and arrival stations and there are value seats available on the train. If value seats are not available, any difference in fare will also be charged if you have to book a more expensive fare. | $20 amendment fee applies once off per booking. You may change your departure train to a different train on the date as originally purchased, provided there are no changes to the original departure and arrival stations and there are discounted seats available on the train. If discounted seats are not available, in addition to a 25% cancellation fee any difference in fare will also be charged if you have to book a more expensive fare. | $20 amendment fee applies once off per booking. You may change your departure train on the same date as originally purchased, provided there are no changes to the original departure and arrival stations and there are supersaver seats available on the train. If supersaver seats are not available, in addition to a 50% cancellation fee, any difference in fare will also be charged if you have to book a more expensive fare. | Not permitted as tickets are completely non-refundable and non-changeable. |
| Amendment Fees: To a different departure date | $20 amendment fee | $20 amendment fee applies once off per booking. You may change your departure date and train, provided that the change is made no later than 2 days in advance of the new departure date and value seats are available. If value seats are not available, any difference in fare will also be charged if you to to book a more expensive fare. | $20 amendment fee applies once off per booking. You may change your departure train to a different date and train, provided that the change is made no later than 2 days in advance of the new departure date and discounted seats are available. If discounted seats are not available, in addition to a 25% cancellation fee, any difference in fare will also be charged if you have to book a more expensive fare. | $20 amendment fee applies once off per booking. You may change your departure train to a different date and train, provided that the change is made no later than 5 days in advance of the new departure date and supersaver seats are available. If supersaver seats are not available, in addition to a 50% cancellation fee, any difference in fare will also be charged if you have to book a more expensive fare. | Not permitted as tickets are completely non-refundable and non-changeable. |
(1)
If you wish to leave on Friday and want to purchase a Discounted fare, then you must buy your ticket no later than the Wednesday prior. The departure date does not figure in calculations.
If you wish to leave on Friday and want to purchase a Super Saver fare, then you must buy your ticket no later than the Tuesday prior. The departure date does not figure in calculations.
If you wish to leave on Friday and want to purchase a Special fare, then you must buy your ticket no later than the Monday prior. The departure date does not figure in calculations.
(2) In addition to cancellation fees, a $25 administration fee will be charged once off per booking.
